Sun Rooms Warranty

Sunroom Kits Direct Warranty

For five (5) full years, Sunroom Kits Direct warrants the product to be free from defects in material and factory workmanship. Insulated glass shall be warranted for seal failure for a period of five (5) years. Roof panels shall be warranted for delamination, blistering, chipping or cracking, flaking, under normal conditions, for a period of five (5) years. Paint finishes on all exterior exposed surfaces are warranted against peeling, cracking, blistering or chipping for a period of five (5) years. This warranty applies to original purchaser, and is not transferable without the express written consent of Sunroom Kits Direct.

Exclusions

The above warranty does not cover any damage beyond the control of Sunroom Kits Direct including but not limited to improper installation, failure to adhere to installation instructions; normal weathering, chalking and fading; harmful chemicals; acts of God, accidental damage; explosions; failure of consistent maintenance; vandalism; damage caused by improper handling of materials; damage as a result of failure to adhere to local building codes; or the repainting of any surface.

Normal weathering is defined as the damaging effects of sunlight and changes to weather conditions, which may impact the sunroom materials. Conditions such as, but not limited to, air quality, location and airline traffic patterns and have an effect on the wear and tear of the sunroom product.

Claims Procedure

A claim, which may be covered under warranty, should be reported to Sunroom Kits Direct within 30 days of first discovery of the defect. At the option of Sunroom Kits Direct, we will replace or repair materials; freight and site labor costs are not included. Whenever practical, Sunroom Kits Direct will require the return of damaged materials prior to providing replacement materials. Should materials not be considered under warranty, Sunroom Kits Direct shall provide a price for new materials.

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